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How's Your Delivery?

I just received a new passport through a courier service and it was delivered wet.

The bottom right corner of the delivery envelope had wetness that soaked all the way through to the new passport inside.

I am drying the passport now and I think it will be okay, but…

I am surprised that the courier service was so careless with the delivery of this document.

Anyway, this little annoyance got me thinking…

How many awesome products, great services and compelling messages died simply because they weren’t delivered properly?

 

 

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